Chat with us on WhatsApp
Microsoft Dynamics 365 Solutions Expert

End-to-End
Microsoft Dynamics 365
& Power Platform Partner

From requirement gathering to go-live — eTech Consultancy delivers complete Microsoft Dynamics 365 CRM, Finance & Operations, Power Platform, and RPA implementations with certified professional resources.

10+
Years Expertise
10+
Accounts Managed
100%
End-to-End Delivery
Our Delivery Methodology
1
Requirement Gathering & Discovery
2
Solution Architecture & Design
3
Agile Development & Configuration
4
Testing, UAT & Training
5
Go-Live, Migration & Hypercare
6
Ongoing Support & Optimisation
Dynamics 365 CRM
Sales · Service · Field · Marketing
🔷
Power Platform
Apps · Automate · BI · Pages
🏗️
Finance & Ops
ERP · SCM · Finance · HR
🤖
RPA & Automation
UI Flows · Process Mining
Certified In Dynamics 365 CRM Power Apps Power Automate Power BI Power Pages Finance & Operations RPA / UI Flows Azure Integration

Everything Microsoft,
Under One Roof

A specialised Microsoft Business Applications partner delivering end-to-end CRM, ERP, and Power Platform solutions — from initial discovery to post-go-live support.

Microsoft Dynamics 365 CRM

Transform Customer Relationships with Dynamics 365

We implement the full Microsoft Dynamics 365 Customer Engagement suite, tailored to your specific sales, service, and marketing processes. Our certified consultants handle everything from initial discovery and business analysis to customisation, integration, and training.

Dynamics 365 Sales — pipeline automation & AI forecasting
Customer Service — case management, SLAs & omnichannel
Field Service — scheduling, work orders & IoT integration
Marketing / Customer Insights — journey orchestration & lead scoring
Copilot Studio — AI chatbots & virtual agents
Custom development, plugins & third-party integrations
Data migration from legacy CRM systems
Get a CRM Assessment
D365 CE Suite
📈
Dynamics 365 Sales
Pipeline, AI forecasting & seller productivity
🎧
Customer Service
Cases, SLAs, knowledge base & omnichannel
🔧
Field Service
Scheduling, work orders & IoT-connected assets
📣
Customer Insights / Marketing
Journey builder, lead scoring & segmentation
🤖
Copilot Studio (Virtual Agent)
AI chatbots & intelligent self-service
Microsoft Power Platform

Low-Code Solutions with Enterprise Power

We design and build Power Platform solutions that connect your data, automate workflows, and deliver actionable insights. Whether you need a custom business app, an automated process, or a real-time dashboard — we deliver it fast and scalable.

Power Apps — canvas & model-driven custom applications
Power Automate — cloud flows, desktop automation & process mining
Power BI — interactive dashboards, reports & embedded analytics
Power Pages — external portals, customer & partner sites
Dataverse architecture, governance & security setup
Deep integration with Dynamics 365, SharePoint & Azure
Explore Power Platform
Power Platform Suite
📱
Power Apps
Canvas & model-driven app development
Power Automate
Cloud flows, desktop bots & process mining
📊
Power BI
Real-time dashboards & data analytics
🌐
Power Pages
Customer portals & external-facing websites
🗄️
Dataverse & Connectors
Unified data layer & 500+ integrations
Dynamics 365 Finance & Operations

Modernise Your ERP with D365 F&O

We implement Microsoft Dynamics 365 Finance and Supply Chain Management to unify your enterprise, streamline financials, and gain full supply chain visibility. Our team manages the complete implementation lifecycle.

Financial management — GL, AP/AR, budgeting & compliance
Supply Chain & Inventory management
Procurement & vendor management
Project accounting & resource management
Human Resources & payroll integration
Data migration, cutover planning & go-live support
Discuss Your ERP Project
D365 F&O / SCM
💰
D365 Finance
GL, AP/AR, budgeting & financial compliance
🏭
Supply Chain Management
Inventory, warehousing & demand planning
📋
Project Operations
Resource planning, time & expense, project P&L
👥
Human Resources
Workforce, leave, benefits & payroll
📊
Financial Reporting
Management Reporter, SSRS & Power BI
Robotic Process Automation

Automate Repetitive Work with RPA

We implement Robotic Process Automation using Microsoft Power Automate Desktop and leading RPA platforms to eliminate manual, error-prone tasks and integrate systems without APIs — delivering measurable ROI within months.

Process discovery & automation opportunity assessment
Power Automate Desktop (UI Flows) implementation
Attended & unattended bot development
Legacy system automation without API access
Error handling, monitoring & bot maintenance
Integration with Dynamics 365 & external systems
Book a Process Discovery Session
RPA & Automation
🔍
Process Discovery
Map & identify high-value automation candidates
🤖
Bot Development
Attended & unattended RPA bot implementation
🔗
System Integration
Connect legacy & modern systems seamlessly
📊
Monitoring & Analytics
Bot performance dashboards & audit trails
🛡️
Governance & Support
Ongoing bot health checks & maintenance
Professional Resource Augmentation

Certified Microsoft Professionals On Demand

Need skilled Dynamics 365 or Power Platform expertise without long-term hiring overhead? We provide certified consultants who embed into your team and deliver from day one — on any engagement model.

Dynamics 365 Functional Consultants (CRM & F&O)
Power Platform Developers & Solution Architects
Business Analysts specialising in the Microsoft stack
Power BI Developers & Data Analysts
RPA & Automation Specialists
Flexible: hourly, monthly retainer or project-based
Request a Resource
Resource Augmentation
👤
D365 Functional Consultant
CRM & F&O configuration experts
💻
Power Platform Developer
Apps, flows, BI & Pages specialists
🏗️
Solution Architect
Enterprise design, governance & best practices
📝
Business Analyst
Requirements gathering & process documentation
📊
Power BI Developer
Data models, DAX, dashboards & reports

Our End-to-End Delivery Process

We own the complete project lifecycle — from the first discovery call to long-term support. No hand-offs, no gaps.

Step
01
Discovery & Requirements
Business process workshops to map goals, pain points, and technical requirements with full documentation.
Step
02
Solution Design
Architecture design, module selection, integration planning and a detailed project roadmap with milestones.
Step
03
Agile Development
Sprint-based configuration and development with regular client demos and structured feedback cycles.
Step
04
Testing & UAT
Rigorous functional testing, user acceptance testing and end-user training before go-live.
Step
05
Go-Live & Migration
Managed cutover, data migration and hypercare support for a smooth, zero-disruption launch.
Step
06
Ongoing Support
Post-go-live support, optimisation and continuous improvement aligned with Microsoft's release waves.

The Complete
Microsoft Power Suite

Analyse data, build solutions, automate processes, and create intelligent agents — all within a unified Microsoft ecosystem.

Used by 97% of Fortune 500 companies. We bring enterprise-grade Power Platform to your organisation.

Discuss Your Requirements
📱

Power Apps

Build custom business applications without heavy coding. We create canvas apps for mobile-first experiences and model-driven apps deeply integrated with Dataverse and Dynamics 365.

Canvas AppsModel-DrivenDataversePCF ControlsMobile-First

Power Automate

Automate repetitive workflows across 500+ connectors — from simple approvals to complex multi-system orchestrations, plus Power Automate Desktop for RPA and Process Mining.

Cloud FlowsDesktop Flows500+ ConnectorsProcess MiningApprovals
📊

Power BI

Transform raw data into meaningful, interactive dashboards and reports. End-to-end BI solutions — from data modelling and DAX to governed enterprise deployment and embedded analytics.

Interactive DashboardsData ModellingDAXPaginated ReportsEmbedded Analytics
🌐

Power Pages

Create secure, data-driven external websites and portals for your customers and partners — surfacing your Dynamics 365 data through branded, self-service web experiences.

Customer PortalsPartner PortalsSelf-ServiceDataverse IntegrationCustom Branding

Modern ERP with Dynamics 365 F&O

Microsoft Dynamics 365 Finance and Supply Chain Management gives your organisation a unified, cloud-based ERP that scales with your business. We manage the complete implementation — from business process analysis and FDD through data migration, training, and hypercare.

Whether you're migrating from a legacy ERP or implementing for the first time, our consultants ensure a structured, low-risk delivery with minimal business disruption.

Discuss Your ERP Needs
💰
Financial Management
GL, AP/AR, multi-currency, budgeting & reporting
🏭
Supply Chain
Inventory, warehousing, demand planning & logistics
🛒
Procurement
Vendor management, purchase orders & spend analytics
📋
Project Accounting
Time & expense, project P&L and resource allocation
👥
Human Resources
Workforce, leave management & benefits integration
📊
Financial Reporting
Management Reporter, SSRS & Power BI embedded

Certified Talent,
Ready to Deploy

Augment your team with our pool of certified Microsoft professionals. Faster than hiring, deeper than generalists — our resources bring hands-on Dynamics 365 and Power Platform expertise from day one.

🧑‍💼
D365 Functional Consultants
CRM, F&O and Supply Chain certified consultants for full lifecycle implementation
💻
Power Platform Developers
Specialists in Power Apps, Power Automate, Power BI and Power Pages
🏗️
Solution Architects
Senior architects for enterprise Microsoft ecosystem design & governance
📐
Business Analysts
Microsoft-specialist BAs for requirements gathering and process documentation
Available Profiles
Hourly, monthly retainer, or project-based engagements
CRM Functional ConsultantF&O Consultant Power Apps DeveloperPower Automate Developer Power BI DeveloperPower Pages Developer RPA DeveloperD365 Architect Business AnalystQA / Test Engineer Scrum MasterTechnical Consultant
10+
Years Building Teams
2wk
Fast Onboarding
100%
MS Certified
Automation Flow — How RPA Works
📥
Trigger
Email / File / Form / System event
🤖
Bot Executes
Reads, validates & processes data automatically
🔗
System Update
Writes to Dynamics 365, ERP or legacy system
📤
Output & Notification
Reports, alerts & full audit trail generated

Eliminate Manual Work with Robotic Process Automation

We help organisations identify, design, and deploy automation bots that work 24/7 without errors — freeing your teams to focus on strategic, high-value work. Using Microsoft Power Automate Desktop and leading RPA platforms, we deliver measurable ROI quickly.

Reduce Processing TimeTasks that take hours are completed in minutes by automated bots
Zero ErrorsBots execute rules precisely, eliminating human error from repetitive work
🔗
No API RequiredAutomate legacy systems that lack modern integration capabilities
📈
Fast ROIMost implementations pay back within 3–6 months of go-live
Assess Automation Potential

We Know Your Industry

Dynamics 365 is highly configurable. We bring domain knowledge to every project.

Discuss Your Industry
01
🏦
Financial Services
CRM for banking, insurance & wealth management with compliance-ready workflows and automation.
D365 + Power BI
02
🏥
Healthcare
Patient relationship management, appointment workflows & secure self-service portals.
D365 + Power Pages
03
🏭
Manufacturing
F&O for production planning, inventory, procurement & end-to-end supply chain visibility.
D365 F&O + SCM
04
🛒
Retail & Distribution
Omnichannel customer engagement, inventory management, loyalty programs & analytics.
D365 CE + Power BI
05
🏗️
Real Estate & Construction
Project tracking, client relationship management & field service automation on one platform.
D365 + Power Apps
06
Utilities & Energy
Field service management, asset tracking & automated billing workflows at scale.
Field Service + RPA

What Makes Us Different

We're not a generalist IT company that dabbles in Microsoft. We are a focused Microsoft Business Applications partner with deep, hands-on specialisation.

🎯
100% Microsoft Focused
We specialise exclusively in Microsoft Dynamics 365, Power Platform, F&O and Azure — deep expertise rather than a broad catalogue of disconnected technologies.
🔁
True End-to-End Delivery
From the first discovery workshop to go-live and beyond — we own the full lifecycle. No hand-off gaps, no finger-pointing between vendors, no surprises.
🧑‍🏫
Certified Consultants
Our consultants hold current Microsoft certifications. We invest in keeping the team at the forefront of every D365 and Power Platform release wave.
📐
Business-First Approach
We start with your business processes — not the technology. Every solution is designed around your goals, workflows, and users, ensuring maximum adoption and ROI.
Flexible Resource Model
Need a full project team or a single specialist? We provide the right resources at the right time — from a solo developer to a complete delivery team.
🤝
Long-Term Partnership
We build lasting relationships, not one-off engagements. Our clients return for new phases, optimisations, and Microsoft's continuous biannual release waves.

Ready to Start Your Microsoft Transformation?

Talk to a certified Microsoft consultant today. We offer a free initial consultation to assess your requirements and recommend the right solution — at no cost, no obligation.

Book a Free Consultation → +971 50 2814082

Let's Discuss Your Project

Fill in the form and a certified consultant will respond within one working day — no hard sell, just expert advice.

📍
Office
006, Mezzanine Floor, Grace Tower,
Block 17, Gulistan-e-Johar, Karachi
💬

Send Us a Message

Response within 1 working day · Free initial consultation

✅ Message sent successfully! We'll get back to you within 1 working day.
❌ Something went wrong. Please try again or email us directly at info@eTechConsultancy.com